Common Problems

Browse the issues we diagnose and repair every day, with the likely causes and our fix for each.

Laptop Won't Turn On (No Power)

Diagnostic guide for laptops that are completely dead with no lights or fan spin.

Diagnostic guide for laptops thermal throttling and shutting down from extreme heat.

Diagnostic guide for laptops that power on (lights/fans) but display nothing on the screen.

Emergency guide for liquid damage on laptops and MacBooks.

Troubleshooting a laptop that detects the charger but the battery percentage does not increase.

Troubleshooting guide for laptops where some or all keyboard keys have stopped responding.

Diagnosis for laptops that cannot find WiFi networks, frequently drop connection, or are missing the WiFi icon entirely.

Solutions for laptops that take minutes to boot up, freeze during basic tasks, or show 100% disk usage.

Repair guide for laptops where the screen hinge is stiff, broken, or separating from the plastic casing.