Common Problems
Browse the issues we diagnose and repair every day, with the likely causes and our fix for each.
high urgency
Laptop Won't Turn On (No Power)
A technician-led no-power diagnostic for laptops with no lights, no fan spin, no charging response or a dead power button.
Diagnosis & Fix
medium urgency
Laptop Overheating Kuwait
Diagnostic guide for laptops thermal throttling and shutting down from extreme heat.
Diagnosis & Fix
high urgency
Laptop Turns On But Screen is Black
Diagnostic guide for laptops that power on (lights/fans) but display nothing on the screen.
Diagnosis & Fix
critical urgency
Spilled Water or Coffee on Laptop
Emergency guide for liquid damage on laptops and MacBooks.
Diagnosis & Fix
medium urgency
Laptop Plugged In But Not Charging
Troubleshooting a laptop that detects the charger but the battery percentage does not increase.
Diagnosis & Fix
medium urgency
Laptop Keyboard Not Working
Troubleshooting guide for laptops where some or all keyboard keys have stopped responding.
Diagnosis & Fix
low urgency
Laptop WiFi Not Connecting or Missing
Diagnosis for laptops that cannot find WiFi networks, frequently drop connection, or are missing the WiFi icon entirely.
Diagnosis & Fix
medium urgency
Laptop Running Extremely Slow
Solutions for laptops that take minutes to boot up, freeze during basic tasks, or show 100% disk usage.
Diagnosis & Fix
high urgency
Laptop Hinge Broken or Splitting
Repair guide for laptops where the screen hinge is stiff, broken, or separating from the plastic casing.
Diagnosis & Fix
high urgency
Laptop Screen Cracked or Shattered
Repair guide for laptops with a physically cracked, shattered, or spider-webbed display panel after a drop or impact.
Diagnosis & Fix
high urgency
Windows Won't Boot or Stuck in Repair Loop
Diagnostic guide for laptops that get stuck on the manufacturer logo, drop into 'Preparing Automatic Repair', or loop endlessly instead of reaching the Windows desktop.
Diagnosis & Fix
medium urgency
Blue Screen of Death (BSOD)
Diagnostic guide for laptops and PCs that crash to a blue error screen with a stop code, either occasionally or repeatedly.
Diagnosis & Fix
medium urgency
Computer Freezing or Randomly Crashing
Diagnosis for laptops and PCs that freeze mid-task, require a hard restart, or reboot themselves without warning.
Diagnosis & Fix
medium urgency
Virus, Malware or Ransomware Infection
Removal service for laptops and PCs showing signs of viruses, adware, browser hijackers, or ransomware.
Diagnosis & Fix